You can help out the IHE Library a great deal simply be expressing your thoughts. Please take a survey at http://tinyurl.com/ihelibsurvey orhttp://www.surveymonkey.com/s/YZRMS7T. You can take it only once, and you cannot take it on a computer that someone else has used to take the survey. You can also take a paper copy of the survey from the library.
The IHE Library can improve only when we know what you need. Please make suggestions, whether they are about our collection, our policies, our workshops, or anything else.
Here are some of the newest additions to our library:
Anatomy & Physiology: Foundations for the Health Professions by Deborah Roiger (ISBN 9780073402123, call number QM23.2 .R65 2013)
Currents from the Dancing River: Contemporary Latino Fiction, Nonfiction, and Poetry edited by Ray Gonzalez (ISBN 0156001306, call number PS508 .H57 C87 1994) If you're ready to take a break from all your studying but don't want to turn your brain off and veg out in front of the TV, you might enjoy this literary collection.
Ethics in Medical Coding: Theory and Practice by Bradley Hart (ISBN 9780073374932, call number RB115 .H37 2013)
Improving Your Memory: How to Remember What You're Starting to Forget by Janet Fogler and Lynn Stern (ISBN 0801847680, call number BF724.85.M45 F64 1994) Geared toward adults growing older, this book has good strategies that might help you as you master new information in your classes and at your externship.
Law & Ethics for Health Professions by Karen Judson and Carlene Harrison (ISBN 9780073374710, call number R725.5 .J83 2013)
Medical Coding Fundamentals by Susan Goldsmith and Marc Leib (ISBN 9780073374987, call number RB115 .G65 2013)
Medical Insurance Coding Workbook for Physician Practices: ICD-10 Edition by Cynthia Newby (ISBN 9780073511047, call number RB115 .N49 2012) If you'd like to practice your medical coding skills, you might try the exercises in this recently published book. There are sections on ICD-10, CPT, and HCPS.
Medical Terminology: A Programmed Approach by Paula Bostwick and Heidi Weber (ISBN 9780073402246, call number R123 .B67 2013)
Chances are, if you’re enrolled at IHE,
you’re invested in your career goals. The
Career Services Department is here to help you land a great job. They can share strategies with you in person
and post job openings on their Facebook page.
When you log into Facebook www.facebook.com,
you can search for “Ihe Csd” to find the page.
(Also, you can enjoy pictures of yourself and your classmates and
connect with them.)
Remember that your résumé (or resume) should stand out
and show what is unique about you.
However, there are some basic parts of a résumé to include:
1.Name and contact information: This is the most important part of a résumé. After all, no one can offer you a job if no
one can call you, write to you, or email you.
If you do not have an email address, you can get a free one at www.aim.com (from AOL), www.fastmail.fm, www.gmail.com
(from Google), www.gmx.com, www.hotmail.com
(from Microsoft), www.icloud.com
(from Apple), www.yahoo.com, www.zoho.com,
and other websites. (You can take your
pick—any of them should work fine—but if you want to compare free email
services first, you can read the article Top 18 Free Email Services.)
Remember, you can always ask your librarian for help with this.
2.Objective: Who are you? What type of job do you want? This part should be brief and to the point.
3.Education: Where did you go to school? (Include the names of the schools, cities,
and states.) When did you attend? If you are still enrolled, when do you expect to complete the program? What was your program? What did you learn? What certificates did you receive? Usually, this section is in reverse chronological order, meaning
that you probably will begin with your most recent school (probably IHE) and end with the
earliest school that you want to include (perhaps high school). If you earned a high grade point average or
participated in extracurricular activities, you may want to include that
information here.
4.Employment
history: What
jobs did you have in the past? (Include
the names of the companies, cities, states, and dates of employment.) Do you have any now? What were your duties? Highlight those parts of the job that you
think are relevant to the job that you are applying for—even if you have never
worked in the field that you want to work in.
For example, if you had a job taking orders at a fast food restaurant,
you can point out that you have experience working with customers and handling
money, two things you’ll have to do if you work as a medical biller. Also, do not forget to include your
externship. Sometimes this section is
titled Work history, Professional experience, or something
similar. Most résumés’ employment sections are in reverse chronological order.
5.Skills: What specifically have you
learned how to do? Include the skills
that would be relevant for the job that you are applying for.
6.Honors
and awards: Some
résumés have separate sections for these; others include honors and awards in
the other sections. Did you have perfect
attendance at IHE? Were you on the
Director’s List? Did you get an Employee
of the Month award at your job? All
these things can show that you would make a dependable employee.
Here is a sample résumé by a nonexistent
student who does not have any work experience but is currently enrolled at IHE.
What is good about this résumé? What could make it better?
Zena
Ferras
45 East 18th St.
Apt114,
Bayonne, NJ 07002
201-xxx-xxxx
zferras@hahoo.com
OBJECTIVE
Medical Assistant with EKG, Phlebotomy
and CPR experience. Seeking employment in a medical facility where my knowledge
and practical skill can be fully utilized.
EDUCATION
02/2010 – Present Institute For Health Education, New
Jersey, NJ
Medical
Assistant/EKG/Phlebotomy/CPR
Phlebotomy
EKG
Medical Terminology
Anatomy and Physiology I
Administrative Medical Asst. 1
Medical Law and Ethics
Human Relations
Anatomy and Physiology II
CPR
Basic First-Aid
Clinical Medical Asst. I
Pharmacology
Administrative Medical Asst. II
Clinical Medical Asst. II
2005-2009 Bayonne
High school, Bayonne NJ
Diploma
SKILLS
Excellent customer service and
interpersonal skills. Effective EKG/Phlebotomy, CPR, client charting, taking
vitals and interpreting medical terminology effectively. Microsoft word
(25wpm).
References available upon request.
Zena Farras has never had a job, so she makes
certain to be very specific when describing her education. She mentions all of the classes that she took
at IHE, so that anyone reading the résumé will know what some of Zena’s skills
are.
Unfortunately, Zena made a few mistakes (such
as not capitalizing the “s” in “Bayonne High school” and listing IHE's address as "New Jersey, NJ" instead of "Jersey City, NJ"). Even small mistakes can make a difference. Think about a doctor looking for a new medical
assistant. Dozens of people might send
her their résumés. She would not have to
time to interview every person who applies for the job, so the doctor might
decide to save time by throwing out all the résumés that have errors. After all, if someone makes a mistake on her
own résumé, she might make lots of mistakes on the job, too. Proofread your résumé carefully. Do not be afraid to ask someone else to
proofread it, too.
Here is another résumé by another fake IHE
student. This student, Debra Boodie,
wants to start her career as a medical assistant (MA). Unlike Zena, Debra has held a few jobs, but
none in the medical field. Look closely
at the duties she mentions in the Professional
Experience section. Even though she
never worked as a medical assistant, she had duties in her jobs that are
similar to ones that she would have as an MA.
Debra Boodie
14 King Street, Apt. C5
North Bergen, NJ 07304
(201) xxx-xxxx
dboodie@hoza.com
Objective
Medical
Assistant with knowledge in EKG, Phlebotomy and CPR. Seeking an opportunity in a medical office
where I can gain confidence and practical experience in the medical field.
PROFESSIONAL EXPERIENCE
12/2005 - 01/2009 Start Advertising Inc. Bayonne,
NJ
Switchboard
Operator
• Coordinated all incoming calls and
directed them to the relevant authorities.
• Maintained fifteen phone lines with
approximately one hundred calls daily.
11/1999 -12/2005 Adecco Staffing, Lyndhurst, NJ
Receptionist,
Typist
• Interviewed and set up appointments for
prospective employees.
• Managed lease agreement paperwork for
tenants at apartment complex.
• Tracked and processed shipment with pro
numbers and bill of lading.
10/1989-10/1999 Metro Telecommunications, Secaucus, NJ
Sr.
Customer Service Representative
• Provided telephone numbers to callers,
compiled and organized paperwork for meetings.
• Supervised and trained employees in
office procedures and equipments.
EDUCATION
09/2011 The Institute for Health
Education, Jersey City,
NJ
Certificate
-Medical Billing & Coding
06/2000 East Orange High, East Orange, NJ
High
School Diploma
SKILLS
Microsoft office suite, telemarketing
experience, Insurance verification, data entry, customer services
representative, CMS1500,
HCPS, ICD-9, Lytec, UB-04, UB-92,
Medisoft14, Fusion 2.0. CPR and First Ai
Look at the very end of her résumé above. At the end of an excellent résumé, Debra Boodie left a careless error: she wrote "First Ai" instead of "First Aid." How do you think that would affect the impression she wants to make?
Here is a third sample résumé. Notice that it looks slightly different from
the others. What do you like about this résumé? How could it be better?
To use my knowledge and experience in a
position as a health care assistant to help patients achieve health.
Education
Institute for Health Education, Jersey City
Medical assistant certification program (2011-2012)
Phlebotomy Certification Program (2011)
EKG Certification Program (2011)
Perfect attendance
·Phlebotomy
·EKG
·Medical Terminology
·Anatomy and Physiology I-II
·Administrative Medical Assisting I-II
·Medical
Law and Ethics
·Human Relations
·CPR
·Basic First-Aid
·Clinical Medical Assisting I-II
·Pharmacology
Lowe High School, Sometown, New Jersey
High school diploma (2001-2005)
GPA 3.4 on 4.0 scale
Employment
Cesar Rehabilitation Dietary Aid
2010-2011 Preparing,
distributing food to the residents
1.Remember that you can always get feedback from your librarian.
2.Look at other résumés for ideas.
3.To read detailed discussions on effective résumés,read “Résumés, Cover Letters, and Follow Up Letters” at http://careers.sdsmt.edu/resources/resumes/
and Chapter 2 of Career Development for
Health Professionals by Lee Haroun (ISBN 9781437706734).
In the IHE Library, this book has the call number R690 .H377 2011.
4.You can adjust your résumé, especially your objective, when you
apply for different jobs. Stress the
skills that would come in handy in the specific job that you want.
5.You might have heard that your résumé should fit on one page. You also might have heard that your résumé should
fit on two pages. In my opinion, the best length depends
on your experience. If you do not have a
lot, one page should do nicely. On the
other hand, if you have worked in the field for many years, you might want a
second page in order to show people reading your résumé how qualified you
are. I do not recommend making your résumé
one complete page and only two or three lines on the second page. Someone reading your résumé would wonder why
you couldn’t fit it all on one page.
6.Neatness counts. Use a computer.
7.As mentioned earlier, proofread your résumé very carefully; then,
have someone else proofread it.
8.Do not lie on your résumé. Do
not say you graduated top of your class from Harvard Medical School unless you
actually graduated top of your class from Harvard Medical School. Even if you get hired, there is a good chance
that someone will investigate and find out the truth, and you will lose the job
you had fought so hard to get.
9.The people who look at your résumé could be looking at many others,
so include what stands out about you.
How are you unique? What are you
most proud of? Don’t be afraid to show
off a little.
Truncation means
the act of making things shorter. It is
similar to using abbreviations. While
you are searching for books in our catalog, it can save you time, and not just
because you don’t have to type as many letters.
Truncation can even get you better results.
Imagine that you are researching prosthetics for a
project. You know that in order to look in IHE's catalog at http://opac.libraryworld.com/, you can type IHELLO by Library Name, and click the Login button. (You do not need a password.) Since you are searching prosthetics, you simply type prosthetics in the box and click on Search.
Call Number: RK652.5 .C7 1995 ISBN: 9780801610752 9780815119197 Pub. Info: St. Louis : Mosby, 1995. Notes:
Contents : Introduction to dental materials; properties of materials;
preventive dental materials; direct aesthetic restorative materials; dental
amalgam; finishing, polishing and cleansing materials; cements; impression
materials; model and die materials; waxes; gold and nonprecious alloys;
dental casting of metals; plastics in prosthetics; dental porcelain; answers
to self-test questions -- Appendix.
Hmm…the search gave you only three results—and two of them
were just different editions of the same book. You might need more.
These
titles show up on your search because the word prosthetics appears somewhere
in their catalog entry. For example, prosthetics could be part of the books' titles or subjects.
Remember that the word prosthetics is just a form of the
root word prosthetic. There might be
some useful books in our library that have the word prosthetic in their
catalog entries but not prosthetics.
What happens when you use the search term prosthetic?
Call Number: RK652.5 .C7 1995 ISBN: 9780801610752 9780815119197 Pub. Info: St. Louis : Mosby, 1995. Notes:
Contents : Introduction to dental materials; properties of materials;
preventive dental materials; direct aesthetic restorative materials; dental
amalgam; finishing, polishing and cleansing materials; cements; impression
materials; model and die materials; waxes; gold and nonprecious alloys;
dental casting of metals; plastics in prosthetics; dental porcelain;
answers to self-test questions -- Appendix.
Call Number: RK55 .H58 .O73 1998 Pub. Info: New York : The Institute, 1998. Notes:
Contents : Dentistry for patients with HIV : general considerations -- HIV
infection control -- Ethical and legal issues -- The Evaluation of patients
with HIV infection -- Treatment planning : special considerations --
Diagnosis and management of soft-tissue lesions -- Clinical manifestations
and management of HIV-related periodontal disease -- Restorative and
prosthetic dental care -- Endodontic treatment -- Oral and maxillofacial
surgery -- Management of children aned adolescents with HIV infection.
From the Publisher: "Now in full color, The Administrative Dental
Assistant is revised to reflect the latest information on operating a
dental office. It's logically organized to cover all of the various tasks
an administrative dental assistant encounters. It includes up-to-date CDT-5
Dental Codes, new HIPAA (Health Insurance Portability and Accountability
Act) and OSHA (Occupational Safety and Health Administration) guidelines,
plus current examples of key equipment, forms, and computer technology. A
companion CD-ROM simulates dental practice management, offering
opportunities to enter and update patient data, post payment and treatment
procedures using dental codes, submit e-claims for payment, evaluate
reports, and schedule appointments. Remember boxes highlight important
chapter points. Procedure boxes offer step-by-step procedural guides for
typical and/or complicated dental administrative assistant tasks. Food For
Thought boxes provide supplemental information to that in the text. Patient
File Folder Mock-Up simulates and describes a complete patient file folder,
with examples of all of the forms typically included. Critical Thinking
questions are presented at the end of each chapter, based on chapter
content. Web Watch provides Internet links in each chapter for additional
related information. A companion CD-ROM offers interactive exercises, with
activities simulating the daily tasks performed by a typical administrative
dental assistant. HIPAA guidelines are included in the text and highlighted
in boxes, highlighting current information on privacy practices. More than
100 new or colorized images reinforce key points and provide examples of
important topics and procedures. Full-color design offers authentic color
images and highlights key points. A companion Evolve website features:
chapter elements including key terms and objectives; expansive image
collection from the text; links to related content and additional
information available on the Internet."
Now we have five results:
the same three we had earlier plus two more. The shorter term prosthetic gave us everything the longer term prosthetics did and then some.
Therefore, it seems that if we use a shorter term, we’ll get more
results.
Suddenly, you remember another related word: prosthesis. What happens when we try this word as a
search term?
From the Publisher : "Pearson's Comprehensive Dental Assisting is all
about ensuring that you will be a successful student and dental assistant.
To help ensure this success, a focus is placed on learning both technical
and people skills. This comprehensive textbook helps you learn the right
skills for becoming the very best and most effective Dental Assistant by
presenting a step-by-step, competency based approach that covers all the
facets of the dental assisting profession. People skills are covered
throughout the text including cultural and lifespan considerations and
students are consistently encouraged to be professionals in the dental
assisting workplace and beyond. This text was developed and organized with
both the needs of the instructor and student in mind. Attention was paid to
ensure that the information flowed smoothly and that the topics were
presented simply for students to be able to grasp the concepts. Pearson's
Comprehensive Dental Assisting ensures success for the student and the
instructor by: Preparing the student to take the certification exam;
Presenting a series of new professional photos that highlight dental
conditions and procedures; Providing a full instructional package including
an instructor's manual, and instructor's CD, PowerPoint presentation and
TestGen; Including interesting special features encompassing professional
tips, lifespan considerations, legal and ethical issues and cultural
considerations."
We get only one result, but it’s a new one. It did not show up when we tried prosthetics
or prosthetic, and might have
valuable information.
Let’s think about those three words: prosthetics,
prosthetic, prosthesis… All begin
with the same letters, prosthe. That is not a word, so you might think that you can’t use it a search term. You decide to try it anyway.
Call Number: RK652.5 .C7 1995 ISBN: 9780801610752 9780815119197 Pub. Info: St. Louis : Mosby, 1995. Notes:
Contents : Introduction to dental materials; properties of materials;
preventive dental materials; direct aesthetic restorative materials; dental
amalgam; finishing, polishing and cleansing materials; cements; impression
materials; model and die materials; waxes; gold and nonprecious alloys; dental
casting of metals; plastics in prosthetics; dental porcelain; answers to
self-test questions -- Appendix.
Call Number: RK55 .H58 .O73 1998 Pub. Info: New York : The Institute, 1998. Notes:
Contents : Dentistry for patients with HIV : general considerations -- HIV
infection control -- Ethical and legal issues -- The Evaluation of patients
with HIV infection -- Treatment planning : special considerations --
Diagnosis and management of soft-tissue lesions -- Clinical manifestations and
management of HIV-related periodontal disease -- Restorative and prosthetic
dental care -- Endodontic treatment -- Oral and maxillofacial surgery --
Management of children aned adolescents with HIV infection.
From the Publisher : "Pearson's Comprehensive Dental Assisting is all
about ensuring that you will be a successful student and dental assistant.
To help ensure this success, a focus is placed on learning both technical
and people skills. This comprehensive textbook helps you learn the right
skills for becoming the very best and most effective Dental Assistant by
presenting a step-by-step, competency based approach that covers all the
facets of the dental assisting profession. People skills are covered
throughout the text including cultural and lifespan considerations and
students are consistently encouraged to be professionals in the dental
assisting workplace and beyond. This text was developed and organized with
both the needs of the instructor and student in mind. Attention was paid to
ensure that the information flowed smoothly and that the topics were
presented simply for students to be able to grasp the concepts. Pearson's
Comprehensive Dental Assisting ensures success for the student and the
instructor by: Preparing the student to take the certification exam;
Presenting a series of new professional photos that highlight dental
conditions and procedures; Providing a full instructional package including
an instructor's manual, and instructor's CD, PowerPoint presentation and
TestGen; Including interesting special features encompassing professional
tips, lifespan considerations, legal and ethical issues and cultural
considerations."
From the Publisher: "Now in full color, The Administrative Dental
Assistant is revised to reflect the latest information on operating a
dental office. It's logically organized to cover all of the various tasks
an administrative dental assistant encounters. It includes up-to-date CDT-5
Dental Codes, new HIPAA (Health Insurance Portability and Accountability
Act) and OSHA (Occupational Safety and Health Administration) guidelines,
plus current examples of key equipment, forms, and computer technology. A
companion CD-ROM simulates dental practice management, offering
opportunities to enter and update patient data, post payment and treatment
procedures using dental codes, submit e-claims for payment, evaluate
reports, and schedule appointments. Remember boxes highlight important
chapter points. Procedure boxes offer step-by-step procedural guides for
typical and/or complicated dental administrative assistant tasks. Food For
Thought boxes provide supplemental information to that in the text. Patient
File Folder Mock-Up simulates and describes a complete patient file folder,
with examples of all of the forms typically included. Critical Thinking
questions are presented at the end of each chapter, based on chapter
content. Web Watch provides Internet links in each chapter for additional
related information. A companion CD-ROM offers interactive exercises, with
activities simulating the daily tasks performed by a typical administrative
dental assistant. HIPAA guidelines are included in the text and highlighted
in boxes, highlighting current information on privacy practices. More than
100 new or colorized images reinforce key points and provide examples of
important topics and procedures. Full-color design offers authentic color
images and highlights key points. A companion Evolve website features:
chapter elements including key terms and objectives; expansive image
collection from the text; links to related content and additional
information available on the Internet."
Using prosthe,
although it is not a complete word, gave us all the other results we found
using prosthetics, prosthetic, and prosthesis, plus new ones. If we use used prosthe to begin with, we could have skipped using the other three
terms.
TIP: Shortening words is called truncation. You might be
able to get all the results you need if you type only the first few letters of
the topic you are searching, and you do not have to worry about using different
forms of the same word.
